Please Note: The information included within these pages is for for use by FCA authorised intermediaries only. If you are a customer please visit our customer web pages.

The Cumberland for Intermediaries

Who we are and what we do

Important Information: We are currently only accepting applications from intermediaries located within our branch operating area unless already registered. Click here for more information.

Welcome to The Cumberland for Intermediaries

It's an exciting time for The Cumberland as we look to grow our proposition to support mortgage intermediaries. Our aim is to develop a close relationship with you as our customer and add value to your business.

We take a common sense approach, providing easy access for you to quickly discuss specific cases and underwrite these efficiently. This comes with the added benefit of competitively priced products, designed with your clients in mind.

We pride ourselves in providing you with the best possible service and expertise, together with named contacts.

With our kinder approach to intermediary lending, we want to help you provide the best possible service to your clients. We look forward to working with you as one of our valued intermediary partners.

Our intermediary team is here to help

  • Our field-based BDM will provide you with one-to-one support, either face-to-face or over the phone.
  • Our experienced Relationship Managers are always on hand to help you with any questions or queries.
  • We aim to provide you and your clients with certainty of decision.
  • Our underwriters are ready to provide common sense lending decisions, looking at each individual case on its own merits.
  • We welcome your feedback through regular meetings to make sure our products, criteria and service deliver what you need for your client.


Certainty of decision & common sense underwriting
Speed & efficiency of service
A personal, relationship-based approach

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Contact Us

We have a dedicated team of Intermediary Relationship Managers ready to support you and your customers.

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Lending Criteria

View our lending criteria for residential mortgages

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Follow our step-by-step guidance on submitting a case

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