Customer notice: Our Internet Banking, Open Banking, Mobile App and Cash Machine (ATM) services using your CBS card will be unavailable between 18:00 on Sunday 18 May and 00:30 on Monday 19 May due to essential maintenance.
Your bank card should still work during this period for the payments of goods, however you may experience some problems when using pre-authorised payments, such as ‘Pay at Pump’ petrol stations. Cash Machine (ATM) services for CBS accounts will not be available and you will not be able to withdraw cash at this time. Click here for more information.
Celebrating our 175th birthday in 2025, we remain a purpose-led, financially strong, socially responsible building society, focussed on our people, planet and communities. Owned by our customers rather than shareholders, we are able to invest 100% of our profits back into our business and the people who make us what we are today.
We treat people with warmth and respect their dreams and ambitions. Whether you’re applying for a mortgage, starting a business or saving for retirement, we're here to provide support.
We lend a helping hand in our communities. We ensure everyone feels included, look out for the most vulnerable and offer practical solutions.
We know that caring about people means caring for nature - from the countryside and wildlife to everything beyond.
We look to the environment when it comes to making decisions. Because a sustainable future is the best foundation to build.
We’re real people, not robots. So when you speak to us, you know you’ll get a personal service.
The Cumberland remains a purpose-led, financially strong, socially responsible building society, focussed on our people, planet and communities.
Being a customer of The Cumberland means you know your money is being used to help others like you achieve their own financial goals.
The Cumberland is celebrating after its marketing team was named as the best in the North.
The Cumberland Building Society has announced that Des Moore, Chief Executive Officer will step aside from his role in summer 2026, after eight successful years with the organisation.
When ‘kindness’ was chosen as the 2024 Children’s Word of the Year in a survey by Oxford University Press, it brought a smile to faces at The Cumberland.