Following the Bank of England base rate changes, we will be reducing our residential and commercial standard variable rates. Read more →

Coronavirus (COVID-19) important information
Help and support for customers affected by Coronavirus plus a message from Chief Executive Des Moore.
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How to get in touch with us
The best way for you to contact us at the moment is through our webchat facility, where you can chat online to our Customer Care team. We are currently receiving a high volume of calls and you may have to wait longer than usual to speak to us on the phone.

Help & Support

 Mortgage payment holidays
We are committed to helping our customers who are experiencing difficulties as a result of the coronavirus.
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Managing your account
You can use our online services to help you manage your everyday banking needs without having to leave your home.
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Fraud protection advice
Follow our fraud protection advice to help keep your money safe during these exceptional circumstances.
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Latest News

Photo: The Cumberland invests in branch of the future
The Cumberland invests in branch of the future

The Cumberland has revealed plans to invest in a new-look, state-of-the-art branch by refurbishing and extending its English Street premises in Carlisle.

Photo: The Cumberland receives Feefo Gold Trusted Service award
The Cumberland receives Feefo Gold Trusted Service award

The Cumberland has won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Photo: Local charities to benefit from our new community fund
Local charities to benefit from our new community fund

A care farm near Carlisle which helps to educate hundreds of local children is celebrating after receiving a financial boost from The Cumberland.

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FSCS Logo (Small) FSCS Logo (Large)

Your eligible deposits with Cumberland Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered.

Please click here for further information or visit www.fscs.org.uk.

Your mortgage is secured on your home. Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.