Voting for our 2020 AGM is now open. We’ll donate £1 for every vote received to FareShare. Click here to vote [external link]

Changes to how your available balance is displayed
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Coronavirus (COVID-19) important information
Help and support for customers affected by Coronavirus (COVID-19).
Latest information
How to get in touch with us
The best way for you to contact us at the moment is through our webchat facility, where you can chat online to our Customer Care team. We are currently receiving a high volume of calls and you may have to wait longer than usual to speak to us on the phone.

Help & Support

Branch opening times
We're pleased to announce we will further increase our branch opening times around the region.
Full details
Mortgage payment holidays
We are committed to helping our customers who are experiencing difficulties as a result of coronavirus (COVID-19).
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Managing your account
You can use our online services to help you manage your everyday banking needs without having to leave your home.
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Financial & mental wellbeing
One of our main priorities is to support our customers facing financial difficulties, providing guidance and support in a practical and proactive way.
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Fraud protection advice
Follow our fraud protection advice to help keep your money safe during these exceptional circumstances.
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Latest News

Photo: What is the future for Cumbrian tourism?
What is the future for Cumbrian tourism?

We asked a special panel of experts to look at how the county’s major industry will comeback after coronavirus.

Photo: The Cumberland helps support virtual training for Cumbria’s Mountain Rescue teams
The Cumberland helps support virtual training for Cumbria’s Mountain Rescue teams

Cumbria’s Mountain Rescue teams are set to receive vital training from a dementia charity, with help from The Cumberland.

Photo: National Survey Helps Hospitality and Tourism Businesses to Prepare for Reopening
National Survey Helps Hospitality and Tourism Businesses to Prepare for Reopening

We’ve teamed up with Cumbria Tourism to conduct a national survey to better understand visitor attitudes towards travel, staycations, and Cumbria as a destination over the coming months.

View all our news
FSCS Logo (Small) FSCS Logo (Large)

Your eligible deposits with Cumberland Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered.

Please click here for further information or visit www.fscs.org.uk.

Your mortgage is secured on your home. Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.