Customer notice: Due to planned maintenance our Internet Banking, Mobile App, Open Banking, Link and ATM services will be temporarily unavailable between 08:00 and 12:00(noon) on Sunday 20 July 2025.
Further planned maintenance to our Internet Banking, Mobile App, Open Banking, Link and ATM services will take place on Tuesday 22 July 2025. Our services will be temporarily unavailable between 00:30 and 03:30 on. Click here for more information.
Celebrating our 175th birthday in 2025, we remain a purpose-led, financially strong, socially responsible building society, focussed on our people, planet and communities. Owned by our customers rather than shareholders, we are able to invest 100% of our profits back into our business and the people who make us what we are today.
We treat people with warmth and respect their dreams and ambitions. Whether you’re applying for a mortgage, starting a business or saving for retirement, we're here to provide support.
We lend a helping hand in our communities. We ensure everyone feels included, look out for the most vulnerable and offer practical solutions.
We know that caring about people means caring for nature - from the countryside and wildlife to everything beyond.
We look to the environment when it comes to making decisions. Because a sustainable future is the best foundation to build.
We’re real people, not robots. So when you speak to us, you know you’ll get a personal service.
The Cumberland remains a purpose-led, financially strong, socially responsible building society, focussed on our people, planet and communities.
Being a customer of The Cumberland means you know your money is being used to help others like you achieve their own financial goals.
From a part-time role on the counter to leading the Direct Mortgage Team, Terri Lorimer’s career is a shining example of how The Cumberland encourages colleagues to progress.
The Cumberland is making a £175,000 donation to support food banks and projects helping communities in need.
The Cumberland Building Society has reported healthy financial results as it celebrates its 175th anniversary and continues to grow its savings and mortgages balance sheet, ending the year at a record high of £3.33bn.