To use your Visa debit card abroad you must tell us your travel dates and destination(s).
Please note that conversion rates are only indicative because such transactions are processed and converted when the retailer sends them to Visa. This is not always on the same day as the transaction itself.
You can inform us of the destination(s) and dates of your trip abroad:
Your card cannot be used for cash withdrawals or debit card payments in a foreign currency outside the UK. You should contact us as soon as you can using any of the methods explained previously and we will allow your card to be used abroad.
We strongly advise you to ensure that you have a contingency fund of cash in an appropriate currency when you travel abroad.
It is always possible that you could lose or damage your card when abroad and having a supply of cash will help overcome any difficulties you will face.
Yes, if you intend to use your Cumberland Visa debit card while you are outside the UK.
You can extend the dates you already have set by up to 31 days from the date you are extending them.
No. You can only register one trip (i.e. date range) and related location(s) at a time.
You can select which account, or accounts, you want to use abroad. You do not need to free up all of your accounts and cards, and we recommend that you only do so on those you intend to use.
We recommend that you tell us as soon as you arrange your travel plans. You can advise us of your travel plans up to a maximum of one year in advance.
If you cancel your travel plans, depart on a different date or return on a different date, we recommend that you change your SecureCard travel dates accordingly.
Yes. SecureCard protection only prevents debit card payments or cash withdrawals in a foreign currency outside the UK.
Current Account Switch GuaranteeWe have designed the Current Account Switch Service to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. It will only take seven working days.
As your new current-account provider we offer the following guarantee:
If anything goes wrong with the switch, as soon as we are told, we will refund any interest (paid or lost) and charges made on either your old or new current accounts as a result of this failure.Your eligible deposits held by a UK establishment of Cumberland Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered.
Please click here for further information or visit www.fscs.org.uk.