Our People

Better Together

We work as one team, building The Cumberland's future together. We're on a journey, finding new and innovative ways to evolve as a business, so it's an exciting time to work here. Hear what our people have to say:

Sammy DaltonSammy, Customer Care

"I love that my job now involves helping both our customers and my colleagues. I also get a lot of enjoyment out of organising activities for the team to do both in and out of work to keep morale high, which is something I do in my own time."

Read Sammy's story →

Cam PapeCam, First Line Risk

"The Cumberland is supportive in all areas, everyone is friendly. A role like mine is perfect for someone who is inquisitive. You’re always looking at different aspects of risk and what you can do to prevent it."

Read Cam's story →

Lisa HodgsonLisa, Intermediary

"I’m part of a team that provides holiday let and residential mortgages for customers directly and via mortgage brokers. I help develop partnerships with brokers who can help in the world of Holiday Let and residential mortgages."

Read Lisa's story →

Darren KeltonDarren, Technology

"I knew when I was finishing my A levels that university wasn’t for me. Then when I saw The Cumberland advertising vacancies a lot of people around me were saying ‘get in there - it’s a really good place to work’."

Read Darren's story →

Hannah CundallHannah, Marketing

"The Cumberland’s Brighter Cumbria Day initiative broke the world record for the most random acts of kindness in one day. It was the first interactive event I had been involved in at The Cumberland and I absolutely loved it."

Read Hannah's story →

Ashley WilsonAshley, Testing

"No one really thinks they’re going to have a career in testing; it's not something I thought about when I was at school. But I was interested in technology, and now I am in a team who get to test software before other people have the chance to use it."

Read Ashley's story →

Championing our people
Championing our people

We're celebrating the people who make us who we are, by sharing their stories.

Meet our people
Kinder to people
Kinder to people

We work hard to create a banking experience that’s kinder to people, and this includes our customers, our colleagues and our business partners.

Read our commitments
Colleague engagement
Colleague engagement

Our support is not just financial. Our colleagues are given a day’s paid leave every year to volunteer with local good causes and charities.

Find out more

Living Wage Employer Disability Confident Women in Banking and Finance