THE FREEDOM APPRENTICE ACCOUNT
The UK's only current account built for apprentices. Not students, not kids, just apprentices.
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Freedom Apprentice Account

Freedom is a new current account that gives you the features you'd expect from a bank account, including a contactless Visa debit card, internet and mobile banking app, text alerts, as well as some added extras for apprentices.

16-23
Exclusively for apprentices
Available for apprentices in our operating area, aged 16-23.
1.5%
Helping you save
Access to a preferential 1.5% gross interest(1)/AER(2) eSavings account.

ACCOUNT FEATURES

What are the main features of the Freedom Apprentice Account?

Digital banking
The Freedom Apprentice Account has the digital banking options you need. This includes an app, mobile payments, a contactless card and dedicated webchat.
Preferential savings rate
If you want to save some of your hard earned wages, The Freedom Apprentice Account gives you access to our eSavings account.
Get in touch easily
We are on hand to answer any questions or queries you have, either online, in branch, or over the phone.

Easy ways to pay

Apple Pay Image
Apple Pay
Apple Pay is simple to use in shops, apps and on the web. Pay with your Cumberland debit card with just a touch
Google Pay Image
Google Pay
You already use your phone for just about everything. Now you can pay with it using Google Pay in shops and apps too

What can the Freedom Apprentice Account do for me?

Why do I need the Freedom Apprentice Account and how is it different from the other options?

Make banking easy Image
Make banking easy
No more call centre queues
Banking with the Freedom Apprentice Account is simple and easy, because it offers all of the digital tools you need as well dedicated human support.
Save up your hard earned cash Image
Save up your hard earned cash
Save for something amazing
If you're looking to save up for a new car, your first house, or to travel somewhere special, Freedom gives you access to a preferential savings rate.
Ready for your next adventure Image
Ready for your next adventure
Forget about kid's accounts
Don't settle for a kid's bank account, choose the right one for your new career and your next adventure.

How do I get a Freedom Apprentice Account?

It's quick and easy to get started with a Freedom Apprentice Account from The Cumberland

In your local branch
We have a branch near you
Book appointment
Open your account online
It only takes 5-10 minutes
Open an account
Find out more first
Chat to us on Facebook Messenger
Send message

Summary Box

Age The account is available to apprentices living in our operating area aged 16-23.
Applications Applications can be made online or in person at any of our 34 branches. The account can be opened in sole name only.
Mobile Banking App Available for iPhone and Android phones. Quickly view balances (without logging on), transactions, make transfers and payments.
Internet banking Our full range of internet banking services are available on computers, tablets and smartphones. Internet banking is a requirement for this account.
Contactless Visa debit card You can use your card anywhere you see the Visa sign and easily pay for goods in shops and stores by Chip and PIN or contactless (1) You can use your debit card to make transactions abroad or in foreign currencies.(2)
Apple Pay, Google Pay, Paym Use Apple Pay/Google Pay to pay in shops, apps or online or Paym to transfer or receive money using just a mobile phone number.
Text alerts Set up an alert by text message when your balance falls below a value of your choice. Also, for security, when your Internet Banking Access Code has been changed and access suspended.
Access to a preferential savings rate The Freedom Apprentice Account provides access to the Society’s eSavings account which pays a higher variable rate of interest than our Instant Savings account. eSavings can be operated via our mobile and internet banking services.
Withdraw cash at LINK ATMs across the UK You can withdraw up to £300 cash at any LINK and Visa ATM in world.
Withdraw cash at Cumberland branches You can withdraw up to £500 cash at any of the Cumberland’s 34 branches.
Current Account Switch Service You can switch your account to us in 7 Days by our team based in Carlisle, guaranteed.
Standing Orders & Direct Debits You can set up direct debits and/or standing orders from your account.
Web Chat/ Facebook Messenger service If you need help, advice or have a banking question, you shouldn’t have to do the hard work to find the answer-use our dedicated Freedom Apprentice Web Chat or Facebook Messenger services.
Customer Service Helpline Our friendly Carlisle-based team are here to take your call, 7 days-a-week.
Use of all Cumberland branches All 34 Cumberland branches are open 6 days-a-week.
Verified by Visa and One Time Passcode protection Verified by Visa (VbV) is a free service provided by Visa and Cumberland Building Society which provides password protection and helps prevent another person using your Visa debit card online at participating VbV online retailers.
Credit Interest There is no credit interest currently paid on this account.
Overdraft There is no overdraft facility available on this account.

(1) Chip and PIN has no limit as long as you have sufficient funds in your account. The limit for contactless is £30 with a physical debit card.

(2) A fee of 2.5% of the transaction amount will be charged for every foreign currency transaction. The provider of an ATM or retailer may also apply a charge.

Minimum balance What is the interest rate? (Variable Gross Interest1/AER2)

£1

1.5%

Interest paid

Interest is calculated on a daily basis, and is paid gross (without deduction of tax) annually on 31 March.

Can Cumberland Building Society change the interest rate?

Yes. The rate of interest paid on money in your account is variable and may be changed by us. Where we do so, we will give you reasonable notice in advance of the change.

Examples of when changes may happen include a change in the Bank of England base rate, or market condition changes such as, general interest rates changes on similar accounts offered by other savings account providers.

For further details, please read clause 8.7-8.9 in our Savings & Current Account Terms & Conditions leaflet.

What would the estimated balance be after 12 months based on a £1,000 deposit?

If £1,000 was deposited in the account on opening on 1 April, assuming no further deposits or withdrawals are made, on 31 March the account balance, including interest would be £1,015.

This figure is for illustrative purposes only.
How do I open and manage my account?

This account is available to open for internet enabled, Cumberland Plus and Freedom Apprentice current account customers only who live in our operating area.

The account can be opened at any Cumberland branch or online.

The account must have a minimum opening balance of £1.

Only one sole account or one joint account per customer.

The account has a maximum balance of £25,000 for a sole account and £50,000 for a joint account.

You can manage your account by using the Cumberland Internet Banking service or the Cumberland Mobile Banking App.

Can I withdraw money?

Yes. Instant access withdrawals via online transfer to your Cumberland current account.

Withdrawals not permitted by direct debit, standing order, regular internal transfer or faster payments.

Additional Information

If you close or de-register your internet banking Cumberland Plus or Freedom Apprentice current account, your eSavings account will, in the absence of any alternative instructions be closed.

No bonus payment applies to this account.

1. Gross interest is the contractual rate of interest payable (without deduction of tax) and you will be responsible for paying any tax you owe on interest as per your individual personal savings allowance.

2. Annual equivalent rate (AER) illustrates what the interest rate would be if interest was paid and added each year

Freedom for apprentices
Starting an apprenticeship brings a lot of freedom - you're saving up for a car, and joining a gym, and making the most of life. You need a bank account that gives you freedom.

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FREQUENTLY ASKED QUESTIONS

  • What is your operating area?

    Our operating area is Cumbria (all CA and LA postcodes), South-West Scotland (all DG postcodes and TD9), West Northumberland (NE45-49) and North Lancashire (all PR, FY, LA AND BB1-3 and BB5-7).
    Find your nearest branch.

  • If I'm opening the account in branch, what should I bring?

    Unless you have an account with us already, we will need you to provide proof of your identity and evidence of your address.

    Please bring one original document of each. Acceptable documents include:

    Proof of identity

    • Current valid signed passport
    • Current UK photocard driving licence
    • Firearms certificate or shotgun licence
    • A blue disabled drivers pass
    • An EU photocard driving licence

    If you are aged under 18, this can be in your own name or in the name of a parent or guardian that lives at the same address.

    Evidence of your address

    • Recent utility bill dated within the last six months (mobile phone bills cannot be accepted though)
    • A council tax bill valid for the current year
    • Bank, building society or credit union statement dated within the last six months

    If you are aged under 18, this can be in your own name or in the name of a parent or guardian that lives at the same address.

    Proof of Apprenticeship
    You must provide us with a letter from an employer/apprenticeship training provider confirming acceptance on an apprenticeship or a copy of an apprenticeship agreement

  • How do you protect me from fraud?

    We do a lot to help protect you from fraud; find out more about our services which help keep your money safe and secure here.

    Here's our top tips on what you can do to protect yourself even better from fraud.

  • What is the Cumberland eSavings Account?

    The Cumberland eSavings account is an online account available to Freedom Apprentice account holders.

    It has a variable interest rate of 1.25% Gross interest(1)/AER(2)

    The account offers instant access via Internet Banking and our mobile app.

    Full information about this account.

  • Is it easy to switch if I already have a current account elsewhere?

    Switching your current account from one bank or building society to another is simple, reliable and stress-free way. It will only take seven working days. As your new current-account provider we offer the following guarantee:

    • The service is free to use and you can choose and agree your switch date with us.
    • If you have money in your old account, we will transfer it to your new account on your switch date.
    • If there are any issues in making the switch, we will contact you before your switch date.
    • We will take care of moving all your payments going out (for example, your Direct Debits and standing orders) and those coming in (for example, your salary).
    • We will arrange for payments accidentally made to your old account to be automatically redirected to your new account. We will also contact the sender and give them your new account details.
    • If anything goes wrong with the switch, as soon as we are told, we will refund any interest (paid or lost) and charges made on either your old or new current accounts as a result of this failure.

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  • Can I use the account abroad?

    You can use our debit card, Apple Pay and Google Pay to make transactions abroad or in foreign currencies with the Freedom Apprentice Account.

  • What are the digital features of the account?

    MOBILE BANKING APP
    View your account balance, make and receive payments, and more, with the latest Cumberland mobile banking app. Here's all of the app features.

    CLICK HERE to download the app for Apple iOS devices.

    CLICK HERE to download the app for Android devices.

    CONTACTLESS PAYMENT
    A contactless Visa debit card, Apply Pay and Google Pay.

    FACEBOOK MESSENGER AND WEBCHAT SUPPORT
    Our digital team are available online to answer any questions or queries you have.

    PAY2MOBILE
    Pay2Mobile is part of Paym, a payments service which allows Cumberland current account customers to send and receive money simply and securely using just a person’s mobile phone number.

    This is a really handy feature of our app, useful for collecting football subs or making quick payments.

APPRENTICESHIP INFO

Find out more about apprenticeships and read our finance guide

Is an apprenticeship for you?
Are you not yet an apprentice but looking to get an apprenticeship?
Apprenticeship info
The Government is keen to get more people into apprenticeships, as they are an excellent way to start a career. Here's the key info you need.
Find an apprenticeship today
What apprenticeships are available in Cumbria?
Find apprenticeships
If you're already an apprentice and want to switch your account to us, that's really quick and easy, and can be completed in 7 days.
Becoming an apprentice?
Finance: What new apprentices need to know
Read more
This quick guide has the key information you need to know about your finances before you start your apprenticeship.

Charges and terms

If you use a Cumberland current account to make payments when:

  • you do not have enough money in your account and have not agreed an authorised overdraft with us; or
  • the payment takes you over the limit of your authorised overdraft; you may have to pay charges as a result.

The table below gives some examples of our charges for making payments from your account when you haven’t enough money.

We developed these examples with the relevant regulatory bodies and leading consumer groups to help you to think about how changing the way you use your account can affect the amount we may charge you.

These examples are meant to show how different actions can result in different charges.

They are only examples so you shouldn’t see them as actions you might take and charges you might have to pay.*

We may not allow you to use your account in the ways shown below. You should avoid going overdrawn wherever possible and you should contact us if you need help to manage your account.

We could add other charges and interest to your account if you try to make payments when you do not have enough money. Click here for details of all the charges and interest rates for these accounts.

Choose an example below which shows how you might manage your current account. If you have recent bank statements, use these to help you choose. Once you have worked out reasons why you might be charged, it could help you to avoid charges in future.

Reasons that you might be charged
1 We refuse a payment from your account because there is not enough money in your account £10
2 A payment from your account takes you into an unauthorised overdraft by less than £10. You are overdrawn for one day during the month £0
3 A payment from your account takes you into an unauthorised overdraft and you make another payment from the account while you are overdrawn. You are overdrawn for two days in a row during the month £20
4 A payment from your account takes you into an unauthorised overdraft, and you make nine more payments from the account while you are overdrawn. You are overdrawn for 10 days in a row during the month £50
5 A payment from your account takes you into an unauthorised overdraft. You are overdrawn for one day. However, on three more occasions during the month, a payment takes you into an unauthorised overdraft. On each of these occasions you are overdrawn for three days in a row £50
6 A payment from your account takes you into an unauthorised overdraft. You are overdrawn for 21 days in a row during the month and you make 12 more payments from the account while you are overdrawn £90

* Example (3) assumes that both payments made result in your balance being more than £15 into an unauthorised overdraft. The total charge may therefore be lower than that shown in the table.

* Examples (4) and (6) assume that each payment is processed on a different day. A maximum of two charges per day will be made in respect of these items and the total charge may therefore be lower than that shown in the table.All of the above examples only apply to personal current accounts.

Service Charge
Transferring Euros to another European country (transfer should arrive the next bank working day) £12
Transferring in currencies other than Euros and/or to non European countries (transfer should arrive within a maximum of 5 working days) £20

The recipient of the funds will also be subject to a charge. We regret we cannot confi rm in advance the amount of any such charge.

If an investigation is required into an overseas transfer, for example, if there is a delay in the funds being received by the beneficiary, if the funds are returned, or if further information is required to place the funds, a £25 charge is payable.

Accepting foreign denomination cheques and sterling cheques drawn on a foreign bank account

Charges are payable for these services and are made both by our bankers and the bank on which the cheque is drawn (the drawing banker). We cannot confirm in advance the rate of exchange which will apply or the amount of the charges, but for guidance they could be as high as £60. All charges will be deducted from the amount converted and the net amount will be credited to your account. Please allow at least eight weeks for these cheques to be paid by the drawing banker. The rate of exchange which will apply will be the rate applicable on the date the cheque is paid by the drawing banker. We will normally not accept such cheques for amounts less than £100.

You can use your Cumberland Visa Debit Card to pay for goods and services, or to withdraw cash at a cash machine, wherever you see the Visa sign. When you use your Cumberland Visa Debit Card to carry out a transaction in a currency other than sterling, unless you are offered and accept a currency conversion rate at the time, transactions will be converted into sterling at the exchange rate on the date they are received by Visa in the UK. To get an idea of the exchange rate that would be used, you can view the Visa wholesale rate of exchange here.

This rate is indicative only, because such transactions are processed and converted when the retailer sends them to Visa. This is not always on the same day as the transaction itself.

If your 16-digit Visa Debit Card number starts with 4658 5520 or 490971, we will not charge you to use your card for transactions in a foreign currency. However, if your 16-digit Visa Debit Card number starts 4658 5550 or 475148, or you have a Freedom Apprentice Account we will make a charge of 2.5% of the transaction amount. In addition, the retailer or cash machine provider may apply a charge, regardless of your account type.

There may be other fees and charges (not listed below), which are made by us for providing additional services and we'll let you know about these when you ask for these services.

Other taxes or costs may exist that are not paid through us or imposed by us. Fees, charges and overdraft interest rates may vary from time to time. Unless otherwise stated, all charges for services are payable when the service, or processing of a payment, is requested.

Service Charge
Unpaid Item Charge £10
Applied when we consider and return a request to process a payment because you do not have sufficient available funds in your account. For cheques this is when they are presented for payment (typically before 9am), and for Direct Debits and standing orders, by 3.30pm on the day they are due to be paid.Applies to all accounts which can process cheques/Direct Debits/standing orders.
Daily Unauthorised Overdraft Chargee £5
If the debit balance on your account exceeds £15 or exceeds your agreed overdraft limit by more than £15 at close of business on a bank working day, a daily £5 fee will be incurred. This fee will continue to be incurred on each subsequent bank working day until the balance of your account is brought back into credit or within the agreed overdraft limit. Applies to Personal Current and Non-Personal Non-Business accounts.

These charges will be debited on the last bank working day (ie excluding Saturdays, Sundays and Bank Holidays) of the calendar month following the month in which the charge is incurred. Eg a charge incurred in June would be debited on the last bank working day of July.

We won't charge you more than 2 unpaid item charges per day or charge more than £90 (in unpaid item charges and overdraft management charge per month).

Service Charge Charge debited
Chequebook Charge
Each chequebook issued. Applies to Cumberland Day2Day, Money Management, Freedom Apprentice and 24/7 accounts.
£5 This charge will be debited on or around the time of the request.
Counter Cheque Charge
Each Counter Cheque requested, either at a branch or by contacting our Head Office. Applies to Cumberland Plus, Freedom Apprentice, Offset, Standard Current, Reward, Plus, Cumberland Day2day, Money Management, Cashcard and 24/7.
£1.50 This charge will be debited on or around the time of the request.

These charges also apply to some of our closed issue accounts. Please contact us to find out more information.

Service Charge
Stopping payment of a cheque £5
Replacement for a lost card and personal identification number (PIN) £7.50
Replacement for a card or personal identification number (PIN) £5
Duplicate statements of account transactions £2 per statement
Processing same day CHAPS payments to other UK banks or building societies £25
Commission charge on sale of sterling travellers cheques 1.5%
FSCS Logo (Small) FSCS Logo (Large)

Your eligible deposits with Cumberland Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered.

Please click here for further information or visit www.fscs.org.uk.