Terms and Conditons

1) These Terms of Use tell you the rules that apply to you when you use the Cumberland Group’s websites, including cumberland.co.uk and borderwayfinance.co.uk. By using any of these websites, you are agreeing to be bound by these Terms of Use. If you do not agree to this, you must not use these websites.

2) These websites are owned and maintained by Cumberland Building Society or a subsidiary company. Our address is Cumberland House, Cooper Way, Parkhouse, Carlisle CA3 0JF. To contact us, please email customerservice@cumberland.co.uk or call 01228 403141.

3) Our Group Privacy Notice also applies when you use these websites. Please ensure you do so before continuing to use these websites.

4) We may make changes to these Terms of Use without notice. We recommend that you regularly review these Terms of Use to ensure you are aware of any changes. By continuing to use these websites, you are assumed to have read the Terms of Use and agree to them, even if they have changed since you last read them.

5) We will try to ensure that these websites are available at all times, however there may be times when some or all of them are unavailable. Examples include when we are carrying out maintenance or for reasons beyond our control.

6) We are the owner or the licensee of all intellectual property rights in these websites and the material published on them, which includes all text, images, videos, logos and trademarks.

7) You may use any information contained on these websites for your own personal use only, which includes saving copies or printing content. However, you may not use our website for any commercial purpose, or give copies of or send content from our websites to any person, or use these websites for any reason which is illegal or immoral. You may create a link to these websites or any of the sub-pages, but before you do this you must obtain our permission in writing.

8) These websites may contain links to other websites that are not owned by the Cumberland Group. We are not responsible for the content, security or performance of any linked websites and any information which you provide whilst visiting such websites are not governed by these Terms of Use or our Group Privacy Notice.

9) We use our websites to tell you about our products and services, and we will try to ensure that all information on these websites is accurate and up to date. We may change or stop offering any of our products and services at any time, or change the price or interest rate we charge or offer for any of them. However, there may be times when some of the information on our websites is not accurate or up to date, and we cannot accept responsibility if this happens. If you need to rely on information on our website, we recommend you get in touch with us to confirm the information is correct. If you notice any content on our websites which does not look accurate or up to date, please let us know.

10) These Terms of use are subject to English law.