We are a forward thinking organisation committed to providing excellent customer service and putting its members first. One of the main ways we achieve such a high level of customer service is through the staff we employ. We have over 480 staff based in our head office and our branch network, which extends throughout Cumbria, Dumfriesshire, North Lancashire and Northumberland, and it is these people that help us to be the success that we are today.
If yes, then we would like to meet you.
If you’re an enthusiastic team player and have the commitment and desire to succeed, then see what exciting opportunities we may have in our current vacancies, or read on to discover the different roles we can offer.
Applications are invited for the above position based within Cumberland Business.
The department deals with commercial mortgage lending, business banking and savings accounts and the development of business banking services.
We are looking for an enthusiastic and highly motivated individual to join the department as a Business Support Officer. This full time role sits within the Support Officer team and with the roleholder acting as support to the Business Lending and Business Current Account Managers. It is an excellent starting point for someone looking to progress their career in financial services.
The successful candidate will be responsible for providing administrative support for mortgage lending and for the business current account functions.
Mortgage lending support entails working closely with the Business Lending Managers by undertaking preliminary discussions/assessments with potential customers regarding Society products and policy; processing applications; instructing valuations, liaising with third parties such as brokers, valuers and solicitors; organising the drawdown of loans; and dealing with queries both pre and post completion.
Business current account support entails working closely with the Business Current Account Manager to review new applications, overdraft requests and renewals, branch network support and helping the growth of the business current account offering.
This role requires an individual who is passionate about delivering outstanding customer service with the personal qualities necessary to develop and maintain relationships with business customers. You must have excellent communication skills, both written and verbal, confidence and good judgement.
The role presents an excellent learning and career development opportunity and the chance to make a real difference. The ideal candidate will have:
The normal hours of work will be:
Monday to Friday 8.45 am to 5.15 pm
Closing date for completed applications is: 3 May 2017
The Cumberland Building Society is one of North West England’s leading financial institutions with a 150 year history, employing in excess of 480 staff and with Society assets around £1.9 billion. We provide an excellent service to approximately 140,000 customers and the Society continues to grow and to expand its already wide range of savings, banking and mortgage related services.
Cumberland Business, based at the Society’s Head Office in Carlisle, Cumbria is an integral part of the Society and offers a full commercial lending and money transmission service. To help us achieve our ambitions in the commercial market we are looking to strengthen our team.
This is a challenging role based around the achievement of sales and customer service targets. The successful candidate will be primarily responsible for the development of commercial mortgage and current account business in the Society’s operating area however there also needs to be a willingness to travel to other parts of the UK for customer and intermediary meetings.
The successful applicant will have:
Ideally candidates will hold, or be willing to work towards, a Banking qualification.
Closing date for completed applications is: 28 April 2017
Download our application form in your chosen format below and email it to email@example.com or post it to: Personnel & Training Department, Cumberland Building Society, Cumberland House, Cooper Way, Parkhouse, Carlisle CA3 0JF
We value our staff and offer:
With 34 branches across Cumbria, South West Scotland, Northumberland and North Lancashire, there are plenty of opportunities for a successful sales career within the financial services sector. We are looking for people who have the drive to exceed our customer’s expectations and enjoy working in a sales target driven environment. So if you’re the kind of person who’s always got time to talk, are passionate about customer service, sales and success and have a vibrant personality then we would like to hear from you.
The Head Office of the Cumberland Building Society, based in Carlisle, has over 180 staff and 18 departments. The staff provide both administration and specialist support to our Branch Network, Estate Agency and other departments within our Head Office. Whether you are looking to work in customer service, finance, information technology, personnel or marketing, we could have a job for you.
Cumberland Estate Agents is a successful and progressive estate agency operating from 10 of the building society's branches. These roles demand excellent communication skills, experience of using the latest technologies and a hunger for selling.
Having great people means we'll provide great customer service. We strive to ensure our staff become the best they can be.