We’re committed to helping you through this difficult time and are supporting those who are feeling the pressures of the current rise in mortgage rates and living costs in a variety of ways.
We urge anyone who is feeling under pressure with their mortgage payments to talk to us as soon as possible. Getting in touch won’t impact your credit file and can be the first step to finding the potential help you need.
If you are having trouble paying your mortgage, whether it is residential or commercial, we will always try to help you. We might be able to arrange a payment plan with you, change the way you make your payments and/or allow you to pay back the mortgage over a longer period.
The first, and most important step to take, is to contact us as soon as possible if you are having problems paying your mortgage or think that you might have problems shortly. Contacting the Cumberland for advice about your paying your mortgage will not impact your credit file.
Here are some of the ways we will be able to help you:
We might be able to:
Every step of the way we will explain the decisions and options we have chosen. If we can make a payment plan with you, we will explain how it would work and give you time to consider it.