Customer Support

Support for bereavement

To help you during this difficult time, we have put together a practical guide which includes all the information you need to know in order to organise the financial matters of your next of kin or someone close to you. To guide you, we have detailed some of the key steps that you (as the next of kin or Personal Representative) will need to take following the death of a loved one.

To notify us of a bereavement, you can call, complete our online form or download and print the form below and we’ll be in touch with you to let you know the next steps.

Need to talk?

You may find the information below useful, but you may still want to speak to us. We are here to help.
Give us a call
01228 403141

Find out our opening times

Opening Times
Complete online form

Please complete the information on this form and we'll be in touch.

Complete Form
Download the form

Complete a copy of the form and return to the Cumberland. Click here for details on returning your form.

Download Today
First Steps

What are the first steps to notifying the Cumberland of a bereavement?

Your First Steps
What happens to the account?

What steps will the Cumberland take with any accounts?

Find Out More
Useful Websites

Here are some organisations who can help you during these difficult times.

Find Out More

Returning completed forms

You can return completed forms to the Cumberland in the following ways: