Customer Support

Support for bereavement

To help you during this difficult time, we have put together a practical guide which includes all the information you need to know in order to organise the financial matters of your next of kin or someone close to you. To guide you, we have detailed some of the key steps that you (as the next of kin or Personal Representative) will need to take following the death of a loved one.

To notify us of a bereavement, you can call or download and print the form below and we’ll be in touch with you to let you know the next steps.

Need to talk?

You may find the information below useful, but you may still want to speak to us. We are here to help.

Give us a call
01228 403141
Find out our opening times
Download the Form
Complete a copy of the form and return to the Cumberland.
First Steps
What are the first steps to notifying the Cumberland of a bereavement?
What happens to the account?
What steps will the Cumberland take with any accounts?
Useful Websites
Here are some organisations who can help you during these difficult times.