Help & Support

Getting started with the Mobile Banking app

To use the Mobile Banking app you must be an existing Cumberland Internet Banking customer and have previously registered your mobile phone number with us.

What you need to do

1) Download the the app from the App Store (iOS) or Google Play Store (Android).

2) Open the app and select 'Register' from the main menu to register your device.

3) Read and accept the Terms and Conditions to continue.

4) Enter your Customer Number and Access Code which you use to log on to Internet Banking.

5) You'll then receive a security code by text message. Enter the code to continue.

6) Set up a Passcode to use each time you log on. You can also set up Face or Touch ID on compatible devices.


Download the app today

If you’re ready to start using mobile banking, head to the App Store or Google Play Store and download the app now!

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