Android Pay™

You already use your phone for just about everything. Now you can pay with it using Android Pay in shops and apps too
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A new home for your card

Android Pay is a digital wallet service that lets you make payments with your debit card using Android devices

Pay with your phone in stores Image
Pay with your phone in stores
No need to juggle between your phone and wallet at checkout. With Android Pay, you can keep doing what you’re doing on your phone
Discover Stores
Just wake the device and hold it against the contactless payment terminal — you don’t even need to open the app**. Use it at millions of stores worldwide, wherever contactless payments are accepted. Look for one of these symbols
Simpler checkout in apps Image
Simpler checkout in apps
Android Pay makes it easy to check out in apps. No need to enter your card details every time
Discover Apps
When you're shopping in your favourite app just choose Android Pay at checkout and save yourself some time

SETTING UP ANDROID PAY

It's easy

Get the app Image
Get the app
Install the Android Pay app from Google Play
Get it on Google Play
Add your card Image
Add your card
Add your Cumberland debit card
How to add your card
You're ready to pay Image
You're ready to pay
That’s it. You’re ready to pay in stores and in apps

Safe & Secure

Here's why Android Pay is an easy and safe way to make payments

Keep track of your purchases
As soon as you make a purchase, you'll see a payment confirmation that shows you exactly where a given transaction happened, along with the retailer's name and number
So it's easy to catch any suspicious activity
Your card info stays safe
When you use your phone to pay in stores, Android Pay doesn’t send your debit card number with your payment
Instead we use a device account number to represent your card information – so your card details stay safe and secure
Peace of mind
If your phone is ever lost or stolen, you can use Android Device Manager
It let's you instantly lock it from anywhere, secure it with a new password, or wipe it clean of personal data

HERE'S HOW IT WORKS

Watch this video

Get it on Google Play
USE ANDROID PAY FOR FREE...WORLDWIDE
Unlike most banks, we don't charge you to use your Cumberland Visa debit card or Android Pay to make transactions abroad or in foreign currencies

We don't charge you to use Android Pay with a Cumberland debit card number starting 4658 5520 or 490971, but the retailer and/or your mobile service provider may apply a charge

Foreign Transactions

Frequently Asked Questions

  • What is Android Pay?

    Android Pay is an e-wallet developed by Google that allows you to securely store your debit card(s) on your Android device and make electronic purchases using your Android device(s).

    Once you’ve added your card to Android Pay, your debit card number is replaced with a device account number which is stored on your mobile device and used to make payments via Android Pay.

    You can add the same debit card to a number of different mobile devices.

  • What is an e-wallet?

    It’s a system, such as Android Pay, that allows you to securely store your debit card(s) on your mobile device and make electronic purchases using your mobile device.

  • Which Android devices are compatible with Android Pay?

    Android Pay works with most NFC capable Android devices running Android 4.4 (KitKat) or higher.

  • Which Cumberland cards can I use with Android Pay?

    All black and orange Cumberland debit cards are eligible for use with Android Pay. Green debit cards and cashcards are not compatible.

  • How do I set up my Cumberland debit card on Android Pay?

    Here's how:

    • open the Android Pay app on your phone and tap the '+' sign
    • add your debit card by lining up your card within the frame on the screen to take a picture of your card details or enter your card information manually
    • select how you'd like to receive your One-Time Passcode which will be sent to you by text message, then enter it into the appropriate field on your phone
    • once it's verified, your card is ready to be used with Android Pay.

    The first card you add to Android Pay will be your default card. Payments made in a store will always be made from your default card.

    In-app payments will default to the last card you used in-app with Android Pay. You can change your default card at any time by selecting a different card and tapping 'Set as a default card'.

  • How much can I spend using Android Pay?

    Android Pay transactions have no limit, however some retailers may limit individual payments to £30.

    There is no limit on in-app transactions.

    You should have the necessary available balance for all transactions.

  • Is Android Pay free to use?

    We don't charge you for using Android Pay, but your mobile network provider may apply charges according to your data plan.

    We don't charge you to use Android Pay abroad, or to make transactions in foreign currencies, with a Cumberland debit card number starting 4658 5520 or 490971, but the retailer and/or your mobile service provider may apply a charge.

  • Do I need a mobile data reception to use Android Pay?

    You don't normally need mobile data or WiFi reception to use Android Pay in stores. It will be needed to make payments in-app.

  • What do I do if I lose my Android device?

    Cancel your Android Pay registration by using the Android Device Manager or call us and we’ll cancel it on your behalf. You can carry on using your card as normal.

  • If I lose my card, do I need to cancel Android Pay?

    You don’t need to cancel your Android Pay registration and you can use it to make payments whilst you wait for your new card to arrive. When your new card arrives you don’t need to do anything, we’ll move your Android Pay registration to your new card for you.

  • If I lose my phone and my card, what do I do?

    Please call us and we’ll cancel your Android Pay registration and your card.

    You can cancel your Android Pay registration yourself by using the Android Device Manager.

  • I’ve tried to make a payment but Android Pay didn’t work. Why?

    There could be a fault with retailer or with your account. If you were able to use your debit card to make the purchase and you believe the Android Pay payment should have worked, please call us.

  • My card has expired. Do I need to do anything?

    No. When your card is close to expiring, we’ll we send you a new one and move your Android Pay registration to your new card for you. You can carry on using Android Pay without any interruption.

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Android, Android Pay and Google Play are trademarks of Google Inc. Using your Cumberland debit card with Android Pay is subject to terms and conditions. * Works with most NFC capable Android™ devices running Android 4.4 (KitKat®) and higher. ** You may need to unlock the device for some transactions.

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Your eligible deposits with Cumberland Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered.

Further information is available here or visit www.fscs.org.uk.