How to get in touch with us

The best way for you to contact us at the moment is through our webchat facility, where you can chat online to our Customer Care team. We are currently receiving a high volume of calls and you may have to wait longer than usual to speak to us on the phone.
Customer support
Chat online or call our Customer Care team. Open today from 8am.
(01228) 403 141
Telephone appointments
We can't accept branch appointments at this time, but you can book a call with one of our advisors.
Book An Appointment
Opening times
View our branch availability and opening times.
See Opening Times

Send us a message

You can advise us of a bereavement below and we will send you some guidance on what to do next.

Your details (the informer)
Details of the deceased

Although the information you provide on this form will be sent by secure means, we would remind you that you should never send any confidential details (for e.g. account details). By sending us the message you agree that you are doing so at your own risk and that we may respond using the same means.

Full details of our Privacy Policy

Although the information you provide on this form will be sent by secure means, we would remind you that you should never send any confidential details (for e.g. account details). By sending us the message you agree that you are doing so at your own risk and that we may respond using the same means.

Full details of our Privacy Policy

Although the information you provide on this form will be sent by secure means, we would remind you that you should never send any confidential details (for e.g. account details). By sending us the message you agree that you are doing so at your own risk and that we may respond using the same means.

Full details of our Privacy Policy

Although the information you provide on this form will be sent by secure means, we would remind you that you should never send any confidential details (for e.g. account details). By sending us the message you agree that you are doing so at your own risk and that we may respond using the same means.

Full details of our Privacy Policy

Although the information you provide on this form will be sent by secure means, we would remind you that you should never send any confidential details (for e.g. account details). By sending us the message you agree that you are doing so at your own risk and that we may respond using the same means.

Full details of our Privacy Policy

Although the information you provide on this form will be sent by secure means, we would remind you that you should never send any confidential details (for e.g. account details). By sending us the message you agree that you are doing so at your own risk and that we may respond using the same means.

Full details of our Privacy Policy
View our complaints procedure