Current Account Fee Information (Charges)
The Fee Information Documents below provide details of the fees for using the main services linked to our individual current accounts (known as payment accounts).
A Glossary of Terms is also available.
Fees may also apply for additional services linked to each account, details of which are shown in the Additional Charges for Account Services document.
Accounts currently available to open
Accounts which can no longer be opened
- 24/7 Account
- Current Account Plus
- Flexible Day2Day Account
- Money Management Account
- Offset Current Account
- Offset Account
- Reward Current Account
- Standard Current Account
More information
Customer Information - International Payment Service
From Thursday 4 June customers are no longer able to make or receive international payments from or into Cumberland accounts; this includes both personal and business accounts.
You can continue to use your accounts as you do now. However, if you need to make an international payment after Thursday 4 June you will need to make these through another provider.
For further information please see the FAQs below.
International Payment FAQs
An international payment is any payment sent to or received from anywhere outside of the United Kingdom (England, Scotland, Wales and Northern Ireland).
The Channel Islands (Jersey & Guernsey) and the Isle of Man are not part of the United Kingdom and therefore would be an international payment.
One of our priorities is to safeguard our business for the future. As part of this, we are investing in a new banking platform to ensure The Cumberland continues to thrive for many years to come.
In readiness for the new banking platform, we have reviewed our current banking services, and we can no longer support international payments.
There are many other providers of international payments in the UK. We are unable to recommend a specific provider however a selection of other payment providers is included below. This list will help you to find an alternative service.
Important: If you choose another provider then please ensure you read and understand the terms and conditions of the service including any fees. We are not responsible or liable for services offered by 3rd party providers and we are unable to confirm the suitability of other services for your specific needs.
Other Payment Providers
No, you cannot continue to receive international payments into your account. From Thursday 4 June 2026 you will need to arrange for these to be paid into an alternative account with another provider who offers international payment services.
Any international payment received from you or someone else shall be returned directly to the sender.
You may be liable for any fees incurred by the third party, please ensure you make alternative arrangements.
Yes, you can continue to use your debit card(s) abroad as you do now.
No. You can continue to use your account(s) as you do now for all other payment services.
Yes, subject to the terms and conditions of your account.
Important: It is a condition of some savings accounts that you also hold a current account with the Society. This applies to our E-Saver, Regular Saver and First Home Saver products.
If you hold any of these savings products with the Society, then the closure of your current account will also result in the closure of your savings account. We will be happy to help you to choose an alternative savings account from our range, or you can click here for more information.
Yes, the change applies to all current accounts held with the Society.
Our personal current accounts are not designed to be operated from overseas and therefore you will need to consider alternative options for your banking. If you move overseas in the future, your personal current account will be closed in accordance with the account terms and conditions.