Log on using Face and Touch ID
Our mobile banking app now supports facial recognition technology for quick and easy authentication.
Using Apple’s Face ID functionality, customers with an iPhone X can securely log on just by looking at their handset.
Touch ID (fingerprint verification) can also be used to log on to the app on compatible devices, as well as the standard passcode function.
Check your balance
View the balances of your Cumberland current accounts, savings and mortgages, wherever, whenever.
You can also enable our handy Balance Peek feature to check your account balances without even having to log in to the app.
Browsing transactions is easy too; you can search for individual transactions, filter them by date, credits or debits, as well as view pending transactions.
Add new payees
You can now add new payees in the app and pay them up to £500 (per transaction). No need to log on to Internet Banking.
Don't have their bank details? No problem. With Pay2Mobile, you can pay friends and family using just their mobile number.
Transferring funds between your Cumberland accounts is also quick and easy - simply go to 'Transfer Money', select the account you want to move funds to and enter the details.
Access and download eStatements
Another new feature in our mobile banking app is the ability to view statements.
Securely access your last six statements on your phone or tablet. Download a copy, print or email. It's as easy as that.
Additional statements are available to view and download via Internet Banking.
Other useful features
- Manage your Direct Debits
- Manage your registered devices
- Communicate with us via Secure Messages
- Register your debit cards to be used abroad
- Book an appointment at one of our branches
- Customise your account display names
You must be an existing Cumberland Internet Banking customer to use the app and have previously registered your mobile phone number with us.
To register to use the app you need to complete the following steps:
Yes, you can download and use the app on multiple devices. Registered devices can be managed via the Settings menu option in the app.
If you lose your mobile device please call our Customer Service Team as soon as possible on 01228 403141.
Please call our Customer Service Team on 01228 403141 for assistance with changing your mobile number.