Log in quickly and securely with Touch ID and Face ID or fingerprint on Android
View the balances of your current accounts, savings accounts and mortgages
Make payments to new and existing payees or transfer money between your accounts
Browse and filter recent transactions
Use Pay2Mobile to send and receive money with just your phone number
Manage your Direct Debits
View and download your eStatements
You must be an existing Cumberland Internet Banking customer to use the app and have previously registered your mobile phone number with us.
To register to use the app you need to complete the following steps:
You can reset your Passcode for the Mobile Banking app from the logon screen. Simply select 'Forgotten your Passcode' and follow the instructions.
You'll need to know your Access Code which you use for Internet Banking and to setup the app. If you can't remember this, please call our Customer Care team on 01228 403 141 and they can help you.
If you lose your mobile device please call our Customer Service Team as soon as possible on 01228 403141.
Yes, you can download and use the app on multiple devices. Registered devices can be managed via the Settings menu option in the app.
To use our app you’ll need have a device running iOS 12, or Android 5.0 and above. Please make sure you have updated to the latest operating system version available to you. Updates can be found within the settings menu on your device.
We try to ensure that our mobile app works well across many different devices, however it’s possible that you may experience issues if you are using an older phone or tablet.