Now even brighter! We’ve given our app a fresh new look and made it easier to see what’s going on across all your Cumberland accounts.
View your current account(s), savings, mortgages and other linked accounts, including business accounts, on the revamped home screen.
The app is easier to use thanks to a new navigation menu. It's quicker to make payments and transfers too.
How to upgrade
The app will be gradually released throughout March, available first on iOS, followed by Android.
If you have automatic updates enabled on your device, it will be downloaded and installed for you. Otherwise you can manually update the app when it's available on the app store.
If you use Fingerprint, Touch or Face ID, when you log on for the first time you'll need to enter your Passcode. For help, view our support page.
Log in quickly and securely with Touch ID and Face ID or fingerprint on Android
View the balances of your current accounts, savings accounts and mortgages
Make payments to new and existing payees or transfer money between your accounts
Browse and filter recent transactions
Use Pay2Mobile to send and receive money with just your phone number
Manage your Direct Debits
View and download your eStatements
You must be an existing Cumberland Internet Banking customer to use the app and have previously registered your mobile phone number with us.
To register to use the app you need to complete the following steps:
You can reset your Passcode by registering your device again. Simply select 'I forgot my Passcode' from the log on screen in the app and follow the instructions. You'll need your Customer Number (User Name) and Access Code to do this.
If you lose your mobile device please call our Customer Service Team as soon as possible on 01228 403141.
Yes, you can download and use the app on multiple devices. Registered devices can be managed via the Settings menu option in the app.
To use our app you’ll need have a device running iOS 10, or Android 5.0 and above. Please make sure you have updated to the latest operating system version available to you. Updates can be found within the settings menu on your device.
We try to ensure that our mobile app works well across many different devices, however it’s possible that you may experience issues if you are using an older phone.