Contact Us

How can we help you?
Important information
So that we can continue to assist those who need our help the most, please only call us if it’s urgent. View our help and support pages to find answers to your questions and remember you can use our Mobile app and Internet Banking for your everyday banking needs. Thanks for your patience and understanding.
Call Us

Our amazing Customer Care team, based in Carlisle, are here to answer your calls and provide support seven days a week.

Open today until 4pm.

Coronavirus help & support

Please view our dedicated coronavirus help and support section for the latest information and advice. This includes details on mortgage payment holidays, financial and mental wellbeing, managing your account, fraud protection and more.

Support for customers impacted by coronavirus (COVID-19)