Worried about my debts

The first, and often hardest step, with managing debts is to acknowledge them and to not ignore the situation. We would recommend taking the 8 steps below to help manage your debt, but if you do have any questions please get in touch – we are here to help.

  1. Contact us

    If you think you might be getting into financial difficulties, get in touch and find out how we can help.

    Get in touch
  2. Draw up a budget

    Make a list of your debts and evaluate your financial position, including your income, expenditure and how much you owe. MoneyHelper provides helpful budgeting tools to support you with this.

    Visit MoneyHelper
  3. Maximise your income

    What are your most important financial commitments? Are there any ways you can maximise your money by cutting down on any non-essential spending? Could you help your monthly income by claiming any additional benefits or tax relief? More information about available benefits and tax relief can be found at the link below.

    Available benefits
  4. Make us an offer

    If your debts are with the Cumberland you can make us an offer. After you have maximised your income and checked your budget speak through your options with the arrears team.

    Speak to us
  5. Review your circumstances

    Continue to monitor and assess your financial position. If you financial circumstances change, either for better or worse, please let us know.

    Keep in touch
  6. Contact a specialist

    If you still have questions about managing your debt there are expert money advisers who can provide free additional support and advice.

    Find a money adviser
  7. Contact all creditors

    Make sure all your creditors are aware of your financial support as they may be able to offer help and support too.

  8. Review your overdraft

    If you have an unarranged overdrawn balance that you can’t repay, we can discuss this with you before you continue to use your current account.

    Find out more
Complete an Income & Expenditure Form

Filling in an income and expenditure form can help us understand your current financial position and find the best solution for you.

Get Started
Are you worried about money?
Are you worried about money?

For more help and support return to the worried about money hub.

Find out more
Contact Us
Contact Us

Still have a questions? Contact our Customer Care Team for more help and support.

Get in touch
Our Arrears Management Team

If you are experiencing temporary financial difficulties the first, and most important step, is to speak to our Arrears Management Team.

Our Arrears Team