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Business Internet Banking

Business Internet Banking

Our Internet Banking service lets you take control of your business finances wherever you are.
Log on

What can I do in Internet Banking?

checked.png See all your Cumberland accounts in one place

checked.png Make payments and transfers

checked.png Manage your direct debits

checked.png Make batch payments, including file uploads

checked.png Manage users and permissions

checked.png View and download your statements

checked.png Send and receive secure messages with Customer Services

checked.png Register your Visa debit card for use abroad

checked.png Share account details easily from the account screen

checked.png Check new payees before you send money using the Confirmation of Payee Service

checked.png Use the search function in the menu to find what you need quickly and easily

Safe, secure banking

Online and mobile security
Online and mobile security

Find out what we do to protect you and your money online.

Our security promise
Fraud protection
Fraud protection

Read our top tips on what else you can do to protect yourself from fraud.

Top tips

FAQs

  • How do I register for Internet Banking?

    Call us

    If you're an existing Cumberland current account customer who would like to register for Internet Banking, please call our Customer Service Team on 01228 403 141.

    Visit us in branch

    You can also pop into any branch and a member of the team will be happy to help you register. Remember, if you opened your account in branch, you may have already opted in for Internet Banking.

  • I've forgotten my Internet Banking log in details, what do I do?

    Forgotten User Name

    You can find your original User Name (referred to as your Customer Number) in the welcome email or letter which was sent to you when you opened your current account. If you have since changed it, please call our Customer Service Team on 01228 403 141.

    If you use our Mobile Banking app, you can find your User Name next to your name on the main menu screen. Otherwise please call our Customer Service Team on 01228 403 141.

    Forgotten Access Code

    You can reset your Access Code by selecting the link on the logon page. Otherwise please call our Customer Service Team on 01228 403 141.

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    Forgotten Memorable Word

    If you have forgotten your Memorable Word, please call our Customer Service Team on 01228 403 141.

    Access Suspended

    If your access to Internet Banking has been suspended, please call our Customer Service Team on 01228 403 141.

  • How do I change my Internet Banking User Name?

    You can change your Internet Banking User Name to something easier to remember. Simply log on to Internet Banking and select 'Other Services > Change User Name' from the main menu.

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