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Managing Your Business Banking
A personal, friendly service when you need it, convenience at your fingertips when you don't
At The Cumberland, our aim is to create a banking experience that is kinder to people and communities.
For businesses, we offer commercial mortgages, current accounts and savings accounts, all under one roof. We call it kinder banking. It’s banking that’s shaped around the individual goals of each business and comes with our own brand of Cumberland warmth and respect.
If you choose to bank with us, you too can receive the benefits that other businesses already take advantage of:
- Local branches, allowing you to speak to a real person about your business current and / or saving account, and deposit cash
- The convenience and speed of banking online for times where there just aren’t enough hours in the day
- Our Customer Care team, based in Carlisle, who are here to answer your calls and provide support
If you have a Commercial Mortgage or overdraft, you can also benefit from:
- A fully relationship-managed service, providing a single point of contact for your business
- A dedicated account manager with local area knowledge who will get to know the important factors that make your business unique
It’s business banking from real people, for real people, and here at The Cumberland it’s what we do.
What can you do using our Internet Banking?
You can check out the balances of your current account, savings accounts and mortgage. You can also view transactions of your current accounts and some savings accounts.
You can view and download eStatements for your current accounts.
You can transfer money between your Cumberland accounts.
You can send money to suppliers and other companies to pay your bills. Payments can be one-off, regular at a frequency of your choice or in batches.
You can find out more information about SecureCall protection here.
You can view and delete future payments and Direct Debits set up on your current account.
SecureCard: help protect your money from overseas.
Most of our customers are in the UK most of the the year. Your card cannot be used abroad by you or anybody else until you tell us you are travelling and intend to use it while away. You can manage your trips abroad in Internet Banking.
You can find out more information about using your card abroad here.
For business with employees or partners.
Access to to Internet Banking can be given to your employees or business partners, and as the primary user, you can manage and monitor what each user can do in Internet Banking.
Mobile Banking App
Making your life that little bit easier. Available for iPhone and Android phones
You can check out the balances of your current account, savings accounts and mortgage. You can also view transactions of your current accounts and some savings accounts.
You can transfer money between your Cumberland accounts.
Designated Primary Users only.
You can send money to suppliers and other companies to pay your bills.
Payments can be one-off or regular at a frequency of your choice. Designated Primary Users only.
SecureCard: to help protect your money from fraud abroad.
Your card cannot be used abroad until you tell us you are travelling overseas. You can manage your trips abroad in Internet Banking. Designated Primary Users only.
You can find out more information about using your card abroad here.
Log on quickly and securely using just your fingerprint.
iPhone 5s and later.
DOWNLOAD THE APP
Available for iPhone and Android phones
Android on Google Play
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VISA Debit Card
Our Visa debit card can be used at home and abroad to buy things and withdraw cash.
You can also withdraw cash and print mini-statements at any Cumberland ATM.
Withdraw cash at any LINK and Visa ATM in the world.
Please note, to use your Cumberland debit card abroad you must tell us your travel dates and destination(s).
You can find your local ATM here.
Xero Accounting Software
We've partnered with Xero Accounting Software to help you manage your accounts.
Xero’s cloud-based accounting packages allow businesses to manage their finances from anywhere, at any time, and now all the Cumberland’s business banking users can sign up to have their account transactions automatically imported into the software.
If you have a Cumberland Business current account you can sign up for the Xero direct bank feed and have your transactions sent automatically to your Xero account, every working day.
This will give you an up to date view of your financial position and save you time reconciling your accounts.
PROTECTING YOU AND YOUR MONEY
How we help to make your money safe and secure
Frequently Asked Questions
A fraud prevention feature of Cumberland Internet Banking which contacts you by phone to confirm it is you making certain payments from your accounts.
Check that the contactless symbol is displayed on or around the payment terminal and as long as the total value of the items being purchased is £100 or less, you will have the option to carry out a contactless payment. To make the payment, simply touch or tap your card on the payment terminal and if the payment has been successful, the terminal will confirm payment by either sounding a beep or displaying an approved message.
Visa Secure is a free service provided by Visa and Cumberland Building Society which provides password protection and helps prevent another person using your Visa debit card online at participating Visa Secure online retailers.