The Cumberland has been highly commended for its customer service and its community involvement at the Mortgage Finance Gazette awards, held virtually on Wednesday 18 November.
The building society was recognised for actions it has taken to support its customers during the pandemic this year, and for its commitment to making a positive difference in communities around the region.
These awards follow the news earlier this month that its customer experience has been rated the ‘best in the UK’ by Fairer Finance, and continues its national award successes, having been named Regional Lending Provider of the Year by Moneyfacts in June.
Phillip Ward, brand manager at The Cumberland, said, “Receiving these awards is continued proof that we are delivering our vision to make banking brighter.
"Providing great customer service has always been of paramount importance to us, particularly in the current situation. The pandemic has made things tough for a lot of people this year, but we’re humbled that we’ve been recognised nationally for what we’ve been doing to help and support our customers and communities.”