Back

Cumberland Building Society expands access to cash in Langholm and Wigton

Published on

Cumberland Building Society is partnering with financial technology company OneBanx to widen access to cash for residents and small businesses in Langholm and Wigton. The service will be available through OneBanx kiosks located within The Cumberland’s branches, allowing customers of participating banks and building societies to withdraw and deposit cash, regardless of which provider they bank with.

The initiative is particularly significant for both communities, where the withdrawal of other high street banks has reduced local banking choice. The Cumberland is now the only provider of high street banking services in Wigton, following the closure of HSBC, NatWest, Barclays and TSB branches between 2016 and 2020. Similarly, The Cumberland is now the only provider of high street banking services in Langholm, after the Royal Bank of Scotland withdrew in 2018, followed by Bank of Scotland last year.

Customers can access the service by connecting their existing bank account through the OneBanx app, enabling them to carry out cash transactions in person at the kiosk. The initiative aims to make accessing cash more convenient in communities where the wider banking landscape continues to change.

The launch forms part of The Cumberland’s Branch Promise, its commitment to maintaining its strong physical presence across the communities it serves and ensuring its branches continue to play an important role in local life.

Cumberland Building Society Chief Executive, Stuart Miller, said: “OneBanx is a great example of how we can continue to evolve our branches to meet the changing needs of the communities we serve. Our Branch Promise is about being there for our communities, and that means making sure our branches remain relevant, accessible and useful.

“We’re really pleased to be bringing OneBanx to Langholm and Wigton. It means our branches can support even more people with their everyday banking needs and demonstrates our ongoing commitment to these communities.”

Customers can access the service by connecting their existing bank account through the OneBanx app, enabling them to carry out cash transactions in person at the kiosk.