Coronavirus (COVID-19): Support for businesses
Help and support for customers affected by Coronavirus
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How to get in touch with us
The best way for you to contact us at the moment is through our webchat facility, where you can chat online to our Customer Care team. We are currently receiving a high volume of calls and you may have to wait longer than usual to speak to us on the phone.

Help & Support

 Commercial mortgage payment holidays
We are committed to helping our customers who are experiencing difficulties as a result of the coronavirus.
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Managing your account
You can use our online services to help you manage your business banking needs without having to leave your home.
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Fraud protection advice
Follow our fraud protection advice to help keep your money safe during these exceptional circumstances.
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GOV.UK - Offer COVID-19 support from your business
Some hospitality businesses may be able to help NHS Trusts and Key Workers with accommodation, for which reimbursement may be available.
Find out more on GOV.UK
Grant Seaton | Business Lending Expert

Our experience in lending to the hospitality industry in the Lake District and other beautiful parts of the UK is invaluable for anybody looking to invest in holiday let or running a guest house.

Grant Seaton | Business Lending Expert

Latest News

Photo: What is the future for Cumbrian tourism?
What is the future for Cumbrian tourism?

We asked a special panel of experts to look at how the county’s major industry will comeback after coronavirus.

Photo: National Survey Helps Hospitality and Tourism Businesses to Prepare for Reopening
National Survey Helps Hospitality and Tourism Businesses to Prepare for Reopening

We’ve teamed up with Cumbria Tourism to conduct a national survey to better understand visitor attitudes towards travel, staycations, and Cumbria as a destination over the coming months.

Photo: The Cumberland announces strong financial results and significant investment programme
The Cumberland announces strong financial results and significant investment programme

Cumberland Building Society has today announced its annual financial results. It has reported another year of strong performance which has seen its total residential lending increase to £2 billion, including £377m of gross new lending during the year.

View all our news
FSCS Logo (Small) FSCS Logo (Large)

Your eligible deposits with Cumberland Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered.

Please click here for further information or visit www.fscs.org.uk.

Your mortgage is secured on your property. Think carefully before securing other debts against your property. Your property may be repossessed if you do not keep up repayments on your mortgage.