Our Internet Banking service and our Mobile Banking app will be temporarily unavailable in the early hours of Sunday 20th September. Read more →

Coronavirus (COVID-19): Support for businesses
Help and support for customers affected by Coronavirus
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How to get in touch with us
The best way for you to contact us at the moment is through our webchat facility, where you can chat online to our Customer Care team. We are currently receiving a high volume of calls and you may have to wait longer than usual to speak to us on the phone.

Help & Support

Commercial mortgage payment holidays
We are committed to helping our customers who are experiencing difficulties as a result of the coronavirus.
Managing your account
You can use our online services to help you manage your business banking needs without having to leave your home.
Fraud protection advice
Follow our fraud protection advice to help keep your money safe during these exceptional circumstances.
Grant Seaton | Business Lending Expert

Our experience in lending to the hospitality industry in the Lake District and other beautiful parts of the UK is invaluable for anybody looking to invest in holiday let or running a guest house.

Grant Seaton | Business Lending Expert

Latest News

Photo: What does the future hold for the Lake District?
What does the future hold for the Lake District?

Our special panel of experts look at how the county’s major industry is coping with the aftermath of the coronavirus lockdown.

Photo: Thinking of becoming a holiday let investor? Here are some key considerations
Thinking of becoming a holiday let investor? Here are some key considerations

Grant Seaton, Senior Business Lending Manager at The Cumberland, discusses the impact of the stamp duty holiday announcement, the market opportunity at present and some considerations for potential investors.

Photo: Boost for hospitality sector as 83% of Brits opt for UK staycation
Boost for hospitality sector as 83% of Brits opt for UK staycation

Findings from a national survey commissioned by The Cumberland suggest that the British holiday is here for the long-haul.

View all our news
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Your eligible deposits with Cumberland Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered.

Please click here for further information or visit www.fscs.org.uk.

Your mortgage is secured on your property. Think carefully before securing other debts against your property. Your property may be repossessed if you do not keep up repayments on your mortgage.