Coronavirus (COVID-19): Support for businesses
Help and support for customers affected by Coronavirus
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How to get in touch with us
The best way for you to contact us at the moment is through our webchat facility, where you can chat online to our Customer Care team. We are currently receiving a high volume of calls and you may have to wait longer than usual to speak to us on the phone.

Help & Support

Commercial mortgage payment holidays
We are committed to helping our customers who are experiencing difficulties as a result of the coronavirus.
Managing your account
You can use our online services to help you manage your business banking needs without having to leave your home.
Fraud protection advice
Follow our fraud protection advice to help keep your money safe during these exceptional circumstances.
Grant Seaton | Business Lending Expert

Our experience in lending to the hospitality industry in the Lake District and other beautiful parts of the UK is invaluable for anybody looking to invest in holiday let or running a guest house.

Grant Seaton | Business Lending Expert

Latest News

Photo: Best Recovery Initiative - Boutique Hotelier Awards
Best Recovery Initiative - Boutique Hotelier Awards

It's been an extremely challenging year for hospitality businesses and we’ve witnessed incredible strength from our customers throughout the pandemic. From re-opening after the first lockdown, to having to adapt to the new normal of regional restrictions and being faced with the latest national lockdown in England.

Photo: Real Holiday Let Stories: Caerlaverock Cottages
Real Holiday Let Stories: Caerlaverock Cottages

Chartered Surveyor Jamie Cowan and his wife Laura own seven holiday properties in Caerlaverock, Dumfries and Galloway, an area popular with nature-lovers who visit the nearby wetlands and nature reserve.

Photo: Miles-Moore Ceramics Encourages Support of Cumbria's Creative Industry
Miles-Moore Ceramics Encourages Support of Cumbria's Creative Industry

Cumbrians are being urged to support the county’s artists and creative companies who have been hard-hit by the Covid pandemic.

View all our news
FSCS Logo (Small) FSCS Logo (Large)

Your eligible deposits with Cumberland Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered.

Please click here for further information or visit www.fscs.org.uk.

Your mortgage is secured on your property. Think carefully before securing other debts against your property. Your property may be repossessed if you do not keep up repayments on your mortgage.