Making your life that little bit easier

Internet and Mobile Banking are free¹ and easy to use services giving you the freedom to keep in touch with your money whenever and wherever² you want.

Internet Banking

With internet banking, you can view details of all of your Cumberland current accounts and savings accounts, transfer money between them and make payments to other people and companies. You can also check the balance on your Cumberland mortgage.

For a simple demonstration of our internet banking service, go to the ‘current accounts’ section of www.cumberland.co.uk on a computer internet browser and open the ‘demo’ to see how easy it really is.

A key fraud prevention feature of Cumberland Internet Banking is SecureCall™, a system which contacts you by phone to confirm it is you making certain payments from your account.

Mobile Banking

Cumberland Mobile Banking will work on most mobile and smart phones which can access the internet via a browser (you do not need an ‘app’).

In mobile banking, you can check your balances, transfer your money between accounts and make payments to other people and companies that you have paid before in internet banking. You can also check the balance on your Cumberland mortgage.

Safe and secure

Our services are designed to protect you and your money from fraud. We are so confident you are in safe hands that for your own peace of mind we give you our Security Promise.

Still unsure?

If you aren’t sure you want to take the plunge and start moving your money around online or on your mobile straight away, you could try ‘read-only’ access. That way you can check your Cumberland accounts online without the ability to carry out transactions.

Click on the play button below to watch our Mobile Banking advert

eSavings

eSavings is an exclusive savings account for Cumberland current account holders. Available online, this savings account can only be operated via our internet and mobile banking service. The account offers instant access to your money via internet and mobile banking, and pays a higher rate of interest than our Instant Savings account.

Key Product Information Summary Box

Important information You must hold an internet-enabled Cumberland Current Account to open and operate an eSavings Account. Maximum balance of £25,000 for a sole account and £50,000 for a joint account. Minimum balance of £1. Only one sole eSavings account per customer. If you close or de-register your internet banking current account your eSavings account will, in the absence of any alternative instructions, be transferred to an Instant Savings account.

You can register for internet and mobile banking by contacting us here.

Need a new access code?

If you have forgotten your Cumberland Internet and Mobile Banking Access Code or locked yourself out of the site by entering the wrong Access Code too many times, you need to print this form and follow the instructions.

1. Cumberland will not charge you to use its mobile banking service, although your mobile plan data use charges may still apply.
2. Subject to coverage
3. Gross rate is the contractual rate of interest payable before the deduction of income tax at the rate specified by law.
4. Annual Equivalent Rate (AER) illustrates what the interest rate would be if interest was paid and added each year.
5. Net interest is the rate of interest which would be payable after allowing for the deduction of income tax at 20%, i.e. the rate specified by law (net interest rates have been rounded and are for illustrative purposes only)

More info...

• Guide
• Internet & Mobile Banking Conditions
• Access code renewal