internet banking

Choice & convenience

Adding internet banking to your current account means that you can access your accounts online or continue to pop into a branch, whichever is most convenient at the time. It’s your choice.

You can view all of your Cumberland current accounts and savings accounts online and move money into and out of them through the internet banking service. You can even check the current balance on your mortgage.

Secure, easy & free

You will receive a special ‘Safe and secure use of Cumberland Internet Banking’ booklet which will help you ensure you are protected when handling your money online.

Our internet banking service has been designed to provide a simple alternative way to access your accounts, pay your bills and move money around. It is also free to use.

Cumberland internet banking - our promise to you - Cumberland Internet Banking has been designed to protect you and your money, but you must also take precautions to ensure that your personal computer is secure and that your personal details are kept safe. If you are ever an innocent victim of fraud as a result of our Internet Banking service , we will fully reimburse the money taken from your account. Simple as that.

No paper, no clutter

You will receive monthly online statements for your current account which you can view at any time in internet banking and save them to your computer for future use. If you need to, you can also print them off.

You also have the option to keep receiving paper statements by post*, but if you agree to stop receiving paper statements we will donate £5 for each current account to the British Trust for Conservation Volunteers who will use the money to support environmental initiatives in our area.

*You can not receive paper statements for Money Management accounts when registered for internet banking.

Make the most of your spare cash

With internet banking you get an exclusive opportunity to open an online eSavings account. A great rate and instant access – the best of both worlds.

Key Product Information Summary Box

Account Name eSavings Account
Interest rates (AER) variable gross interest1 / AER2 net interest3
1.50% 1.20%
Interest paid yearly on 31st March to your selected Cumberland current account
Tax Status Interest is paid net of basic rate tax. If you are eligible you may register to receive interest paid gross
Conditions for bonus payment No bonus payment applies to this account
Withdrawal arrangements Instant access withdrawals via online transfer to your Cumberland current account. Withdrawals not permitted by direct debit, standing order or faster payments.
Access Online: www.cumberland.co.uk

Still unsure?

If you aren’t sure you want to take the plunge and start moving your money around online straight away, you could try our ‘read-only’ access. You can check your Cumberland accounts online in the same way, but you can’t make any transactions online.

You can apply for a current account online or by contacting us to arrange an appointment to see one of our dedicated advisors.

Need a new access code?

If you have forgotten your Cumberland Internet banking access code or locked yourself out of the site by entering the wrong access code too many times, you need to print this form and follow the instructions.

  1. Gross rate is the contractual rate of interest payable before the deduction of income tax at the rate specified by law.
  2. Annual Equivalent Rate (AER) illustrates what the interest rate would be if interest was paid and added each year.
  3. Net interest is the rate of interest which would be payable after allowing for the deduction of income tax at 20%, i.e. the rate specified by law (net interest rates have been rounded and are for illustrative purposes only)
This site is intended for residents of the United Kingdom only. © Cumberland Building Society 2010. All Rights Reserved.

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