If you have a business or non personal account with The Cumberland, you may recently have received a letter asking you to provide some documents and information about your business. Since you opened your Cumberland account, we’ve used this data to protect you and your money. Now it’s time to review our records and make sure everything is up to date. We need to ask you to provide the information so that we continue to keep your data as safe and secure as possible.
What you need to do…
Please complete the Account Information Form enclosed with the letter and;
If you wish us to complete identification and address verification electronically
OR
If you do not wish us to complete identification and address verification electronically
We have included some FAQs below to help you complete the form and provide the correct information
Need to know more?
You can get in touch with our specialist team on 01228 585823 who are available Monday to Friday 9am - 5pm and they’ll point you in the right direction.
It is our regulatory obligation to request up to date information to understand your business.
This is required to ensure we meet our regulatory obligations.
Our specialist team are managing this review.
The UK Finance website provides useful guidance about this: https://business-account-opening-guide.ukfinance.org.uk/
Your account is only a Trust account if you hold a Trust Deed, which defines the role and responsibilities of the Trust as well as the names of the Trustees.
Utility bills are considered one of the safest ways to confirm an address, however as online statements can be difficult to verify, we require certified copies of original documents to verify your address.
A passport is one of the simplest and most accessible documents which can be provided to confirm your identity. Please provide a certified copy, not the original.
If you are unable to provide copies of any of the documents which we have listed, please contact us on 01228 585823 Monday to Friday 9am – 5pm to discuss your options.
We need to understand the amount of funds you expect to be paid into and out of your account to keep your money safe.
Overseas operations are an office, distributor, supplier or staff based outside the UK.
We are currently reviewing business accounts; however we will update your personal accounts with the information you provide to ensure they’re up to date.
Please read the leaflet enclosed with your letter, or see the information below.
Some of the individuals listed below may charge a fee to certify documents for you.
These should be posted in the prepaid envelope supplied to you.
If we don’t receive the information and documents we have requested, we may have to restrict your banking services which may result in the closure of your account.
We will continue to use this information to keep your money safe.
All of the information you provide will be subject to the Cumberland’s data and security standards.
Use the table below to identify the documents which we need you to provide. Please do not send us original documents.
Type of Business |
Who needs to provide documents |
Documents to be provided |
Sole Trader |
Owner |
Identification document & Address verification document |
The Business |
Latest tax return, SA302, business bank statements (dated within the past 3 months) or signed year end accounts |
|
Partnership |
All partners owning 25% or more of the business Account Signatories |
Identification document & Address verification document |
The Partnership |
Partnership Deed or a letter from your solicitor or accountant confirming the % of the business each partner owns & Latest signed year end accounts |
|
Limited Company |
All directors All shareholders owning 25% or more shares Account Signatories |
Identification document & Address verification document |
Limited Liability Partnership |
All capital shareholders owning 25% or more Account Signatories |
Identification document & Address verification document |
The Partnership
|
Partnership Deed or a letter from your solicitor or accountant confirming the % of the business each partner owns |
|
Registered Charity |
All Trustees Account Signatories |
Identification document & Address verification document |
Unregistered Charity |
All Trustees Account Signatories |
Identification document & Address verification document |
The Charity
|
HMRC documentation containing charity number and signed year end accounts. |
|
School |
Head Teacher, Secretary, Chair of Governors Account Signatories |
Identification document & Address verification document |
The School
|
Certificate of incorporation and signed year end accounts |
|
Trust |
All Trustees All Settlors & Grantors All Beneficiaries (if named in the Trust Deed) Account Signatories |
Identification document & Address verification document |
The Trust |
Trust Deed & Trust Declaration & Last audited report of the accounts confirming what assets have been placed in the trust |
|
Club, Society or Association |
The Chairperson, Treasurer and Secretary |
Identification document & Address verification document |
The Club, Society or Association |
Relevant Constitution and a copy of minutes which include a list of the officers of the Club, Society or Association |
Please do not send us original documents
Documents we will accept to verify Identity
We will accept certified copies of any one of the following forms of identification, containing your full name, photograph, and DOB (passport, driving licence, ID card and residence permit only) or residential address.: |
Documents we will accept to verify Address
We will accept certified copies of any one of the following forms of address verification. Must contain your name and address. Any document from this list is unacceptable if information has been redacted, altered, or changed.: |
Current valid signed UK or foreign passport. |
Recent Utility Bill (dated within 3 months & not printed off the internet & not a mobile phone bill) |
Current UK photo-card driving licence (full or provisional) |
Council Tax bill issued in the last 12 months |
Valid Biometric Residence Permit |
Current UK photo-card driving licence (if not provided as evidence of identification) |
Firearms certificate or shotgun licence |
Mortgage statement issued in the last 12 months and must confirm account number. |
Valid EEA Passport or EU member state ID Card |
Bank or Building Society statement issued in the last 3 months, must contain sort code and account number. |
Valid Home Office Immigration Status documents, must be provided alongside proof of Right to Reside. |
Financial statement issued in the last 12 months, must include policy or account number. (E.g. Pension or Endowment) |
UK and Channel Islands Adoption Certificate (Under 18's Only) |
Recent Credit Card statement dated within last 3 months & not printed off the internet |
UK Armed Forces card of letter from commanding officer issued in the last 12 months. |
Government issued Benefit Statement, issued in the last 3 months and must contain National Insurance number. (E.g. Child Benefit or DWP) |
Birth Certificate issued within 12 months of birth (Under 18's only |
Valid Irish Passport Card |
Government issued Benefit Statement, issued in the last 3 months (e.g Child Benefit, DWP) |
A letter from Headteacher or College principal. (Under 18s only) |
HMRC Tax Assessment issued in the last 12 months of previous tax year (E.g. Coding Notice of Statement) |
P45 or P60 issued in the last 12 months. |
We cannot accept a single document to verify both identity and address.
A photocopy of your documents will need to be certified by one of the following individuals before being posted to us:
Bank or Building Society employee |
Minister of Religion |
Dentist |
Chartered Accountant |
Solicitor or Notary |
FCA Regulated Broker |
Your chosen certifier should write the following on the document they are certifying:
For your documents which contain a photo
"I (full name of certifier) confirm that this is an accurate copy of the original and the photo is a true likeness of the person concerned"
They should also write:
For your documents that don’t contain a photo
"I (full name of certifier) confirm that this is an accurate copy of the original"
They should also write: