OUR CUSTOMER SERVICE TEAM

We aim to make contacting us as simple as possible. Based in Carlisle, we are here to help you 7 days a week

OPENING HOURS

We are here:

Monday - Friday
8am - 8pm
Excluding Bank Holidays
Saturday
8.30am - 4pm
Excluding Bank Holidays
Sunday
10am - 4pm
Excluding Bank Holidays

WHAT YOU CAN EXPECT

We are totally committed to providing a first class service which exceeds your expectations

20 seconds to get through
We answer 84% of calls within 20 seconds*, and you will not be asked to pre-select a range of options to choose the right department
* 84% of calls received in April-June 2016 were answered within 20 seconds
We are friendly and local
When your called is answered, you will speak to one of our friendly team in Cumbria
There is also every chance you will be able to speak to the same person again should you wish
Next
Apply online for a Cumberland Plus current account now
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