Coronavirus (COVID-19)

Last updated Friday 28 January
We're here to help
We understand this is an unusual and worrying time for everyone, if you are impacted by events surrounding the pandemic or having difficulties paying your mortgage you can visit your local branch or call the Customer Care Team on 01228 403141.

Banking safely with The Cumberland

We’re incredibly proud and thankful for the dedication shown by our branch colleagues. Throughout the coronavirus pandemic, they have continued to provide exceptional service to our customers.

As we enter what we hope will be the final stage of the pandemic we remain steadfastly committed to keeping our colleagues and customers safe.

Wearing a face covering in shops and businesses in England is no longer mandatory. Please remember to wear your face covering before entering any of our branches in Scotland.

Managing your account

You can use our online services to help you manage your everyday banking needs without having to visit a branch.