Coronavirus (COVID-19)

Important information - last updated Friday 27 March
How to get in touch with us
The best way for you to contact us at the moment is through our webchat facility, where you can chat online to our Customer Care team. We are currently receiving a high volume of calls and you may have to wait longer than usual to speak to us on the phone.

Additional social distancing

Please only visit a branch if it is absolutely necessary. If you do need to visit, please respect the 2 metre distancing requirements in place. Please note, in busy periods this may mean we need to limit the number of customers that enter the branch.

Managing your account

You can use our online services to help you manage your everyday banking needs without having to leave your home.